Introduction
SkyRoof ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at skyroof.io.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you:
- Create an account (email address, name)
- Purchase a Single Pass (billing information processed by our payment provider)
- Contact us via email or contact forms
- Use our roof measurement tools (property addresses you search)
Information Automatically Collected
When you access our services, we automatically collect:
- Usage Data: Pages visited, features used, time spent on the platform
- Device Information: Browser type, operating system, device type
- Log Data: IP address, access times, referring URLs
- Cookies: See our Cookie Policy for details
Third-Party Services
Our service integrates with the following third-party services:
Google Maps Platform
We use Google Maps and Google Places APIs to provide satellite imagery and address autocomplete. When you search for an address, that data is processed by Google according to their Privacy Policy. Google may collect information about your use of the maps feature.
Firebase (Google Cloud)
We use Firebase for authentication and data storage. Your account information and saved estimates are stored securely in Firebase. Firebase's data handling is governed by Firebase's Privacy and Security documentation.
Payment Processing
We use Stripe to process payments. We do not store your credit card information on our servers. Payment data is handled directly by Stripe according to their Privacy Policy.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
Data Sharing and Disclosure
We do not sell your personal information. We may share information in the following situations:
- Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
- Legal Requirements: If required by law or in response to valid legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you direct us to share information
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal purposes.
Saved estimates and measurement data are retained until you delete them or close your account.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure authentication through Firebase
- Regular security assessments
- Access controls limiting employee access to personal data
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request a portable copy of your data
- Opt-out: Opt out of marketing communications
To exercise these rights, contact us at privacy@skyroof.io.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it's used, the right to delete your personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.
Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or our data practices, contact us at:
Email: privacy@skyroof.io